Infusionsoft is a web-based customer relationship management (CRM) software designed for small and midsize businesses to help them build better connections with their customers and generate new leads. The software is equipped with sales and marketing automation tools which help in tracking new opportunities and converting more leads in less time.
With Infusionsoft, business users can import and store both online and offline contacts at one place in an organized manner. The solution automatically logs every engagement with the customers and generate automated follow-up messages for different customer segments based on the level of engagement. The solution also provides tools for setting up a digital storefront for selling goods and services to the customers. Businesses can manage shopping carts, in-house inventory, billing, and payment services from a single system.
Infusionsoft offers advanced analytics tools to generate valuable business insights from customer engagement data and make informed decisions. Users can also access Infusionsoft on their Android and iOS enables smartphones and tablets.