The history of the processors of iPhones with reduced speeds with time to compensate the degradation of the battery is still far from finished. Now Apple has revealed that it is studying the possibility of offering full refunds to those who paid the full price for a battery replacement.
Faced with criticism, Apple began offering aggressive rebates to replace the out-of-warranty iPhones battery, which was also worth to the Brazilian public. Around here, the exchange costing $ 450 started to cost only $ 150. That left the public who paid the full price of the exchange just resented. After all, they paid the full amount without knowing that the loss of performance had been planned by Apple.
The case recently came to rest in the hands of the United States Congress, where the company is being investigated for the practice, which could be interpreted as scheduled obsolescence. In a letter to Apple, Senator John Thune questioned whether the company considered offering reimbursement to customers who paid the full amount of the battery, Recode reports.
“Has Apple already explored the possibility of offering partial rebate to customers who paid the full price, without rebates, for a replacement battery to restore performance?” The letter said. The response was positive, although it still did not confirm anything. “Yes, we are exploring this possibility and we will update them when there is news,” said the statement signed by Cynthia Hogan, vice president of the public policy company for the Americas.